PRIVACY POLICY

The personal information of our customers plays a crucial role in facilitating consultation, support, and collaboration between both parties. However, placing online orders or providing advisory information may raise concerns among customers regarding the potential leakage of personal data. Therefore, Au Viet Rack consistently adheres strictly to our information security policy to safeguard our customers and comply with legal regulations.

1. Scope of information collection

When engaging in online chat or filling out consultation forms on the website auvietrack.com, customers are required to provide basic information, including:

Personal Information:
- Full name
- Address
- Phone number
- Email
- Business name

Information regarding the usage requirements for Au Viet Rack's products and services:
- Product name
- Intended use
- Quantity of products
- Specific technical specifications and color preferences (if applicable)
- Delivery timeline

2. Purpose of information usage

Au Viet Rack respects the privacy of our customers and commits to utilizing all personal information for the following purposes:
- Processing orders and executing contracts.
- Providing customer support and guidance.
- Supplying information about products, promotional programs, after-sales services, and new services.
- Managing and executing financial transactions related to payments between customers and the company.

3. Information storage duration

Customer information profiles will be stored by Au Viet Rack to facilitate swift and confidential collaboration in the future. In the event that customers wish to delete their data, they can send a request to info@auvietrack.com.

The security of customer information is the responsibility and obligation of Au Viet Rack. We pledge not to share, sell, or disclose information in any form.

If there are any inquiries regarding our privacy policy, you can contact the hotline at 0933 733 011 - 0939 232 988 for the fastest assistance.