Ordering guide

For customers wishing to order online via the website auvietrack.com, Au Viet Rack would like to guide you through the purchasing steps as follows:

Ordering guide

Step 1: Visit Au Viet Rack's website and learn about the product

To order products at Au Viet Rack, you first need to visit the website auvietrack.com to go to the home page. Then select MENU, all product categories will appear. Customers select the product category they want to see.
Customers browse product information. If you have any questions during this process, please ask them in the chat box.

Step 2: Leave your information for advice or to receive a quote

After learning about the product on the website, if you have questions or want to receive a quote and place an order, you can follow the instructions below. Because the website currently does not have an ordering function, the order method will be to fill out a consultation/order request form.
You need to provide your full name, phone number, email (if any), the content of your inquiry/product you want to receive a quote for, and the required characteristics of the product (if any) so that staff can contact you for free advice.

•  Method 1: Click on the "Leave us your information" button on the specific product page, then fill in the blank information and press the "Send now" button.
  
  

•  Method 2: Open the chat box in the lower right corner of the screen, then fill in your personal information and press "Done".
  

•  Method 3: You access the "Contact" page on the menu bar, fill in the form and press "Send now".
  
  

Or contact Au Viet Rack immediately in the following ways:

•  Call Au Viet Rack's hotline: 0933 733 011 - 0939 232 988
•  Message on Zalo: 0933 733 011 or 0939 232 988
•  Send email to: info@auvietrack.com
•  Customers can come directly to Au Viet Rack company to refer to products and receive direct support from staff. Address: 2024-2026-2028 National route 1A, Tan Tuc Town, Binh Chanh District, Ho Chi Minh City, Vietnam.
  
  

Purchasing process at Au Viet Rack

•  Step 1: After the customer leaves their information, Au Viet Rack's sales staff will contact them again as soon as possible.
  

•  Step 2: Sales staff advise and conduct surveys
  
  

•  Step 3: Provide information to the technician on the drawing
  
  

•  Step 4: Send drawings for customers to view and approve
  
  

•  Step 5: Send a quote according to the customer's approved drawings
  
  

•  Step 6: Prepare the contract and sign
  
  

Above are the basic order steps on the website of Au Viet Rack, if you have any questions, please contact us immediately via Hotline/Zalo 0933 733 011 - 0939 232 988. Thank you for your trust and support Au Viet Rack.