Frequently asked questions


To store goods effectively, investing in racking, pallets and industrial products that support storage is really necessary. Businesses need to deeply understand the products they need to buy and clearly identify their needs to use the budget most effectively. Below are some questions that Au Viet Rack often encounters during the consulting process for customers.

Frequently asked questions

What is storage racking?

Storage racking is an racking system consisting of bays of racking assembled together, then arranged into rows of racking. Storage racking helps arrange and store goods more scientifically, making them easier to find and take. Storage racking can be divided into two main groups: heavy-duty racking and medium-light load racking.

What is pallet racking?

Pallet racking is a group of racks specifically designed to hold goods placed on pallets. This type of racking usually does not have a flat lining to make the level’s surface, they only have bars (beam bars, support bars) installed at a distance enough to place the pallet on. Therefore, pallet racking has high ventilation and supports the process of importing and exporting goods by forklift more easily.

How many popular types of pallet racking are there today?

Currently, there are 6 types of pallet racks most commonly used:
- Selective racking
- Double Deep racking
- VNA racking
- Drive in racking
- Radio Shuttle racking
- Pallet Flow racking
You can see the specific characteristics and applications of each type of racking by clicking on "Products" on the Menu bar, selecting the category "Heavy duty racking", then selecting the type of racking you need to learn about. .

What are steel pallets?

Steel pallets are designed to be flat enough to place packages on it. steel pallets will create a gap between the package and the ground (or another flat surface) so the forklift can easily insert the fork into the gap and lift the pallet. It can be said that pallets are specialized support items for forklifts. Therefore, steel pallets will be used for goods with medium to very heavy loads, large sizes or when businesses need to combine a large number of small products into one package to move at the same time.

What are stackable steel pallets used for?

This is a type of pallet with additional side walls (or pillars) to reduce the risk of falling goods and stack pallets high when storing goods. The purpose of stacking is to replace fixed racking. Stackable steel pallets can be moved anywhere and stacked arbitrarily, so they will be very useful for warehouses that frequently change arrangements.

How are mezzanine floors and mezzanine racking different?

Mezzanine floors and mezzanine racking both have the function of creating an additional elevated storage floor for the warehouse. However, the mezzanine floor only includes pillars and floors. Meanwhile, mezzanine racking is a combination of rows of storage racking and floors.

Which steel surface treatment method is best?

The most common steel surface treatment methods include: oil painting, cold galvanizing, powder coating and hot-dip galvanizing.
In terms of durability from low to high, we have the following order: Oil painting < Cold galvanizing < Powder coating < Hot dip galvanizing.
Depending on usage needs, businesses choose appropriate surface treatments to save costs.

Does Au Viet Rack accept projects in remote provinces?

We accept production for all projects from all over Vietnam. Most storage racking products are assembled right at the customer's warehouse so you do not need to worry about transportation issues. Au Viet Rack has released a shipping policy, you can visit here to see details.

Does Au Viet Rack accept international orders?

Currently, we have cooperated with many international businesses from China, Australia, Korea, America, etc., so we have many experiences in exporting goods abroad. All products are guaranteed to maintain the same quality when reaching customers at the most reasonable cost.

How much money does Au Viet Rack accept to produce orders worth?

Au Viet Rack accepts all orders from small to large values, accepting production from only a quantity of 1. Therefore, do not hesitate to place an order at Au Viet Rack, we are always willing to serve you.

Can I request to change the color or structure of the product?

Every customer can request production as desired, change structure, shape and design. Because Au Viet Rack owns a modern factory, we can make any changes to the product.

Does Au Viet Rack accept the production of products that are not on the website?

The products on Au Viet Rack's website are only the most typical products. In addition, we also manufacture other products that are not listed on the website. Please contact Au Viet Rack immediately for more detailed advice when you need to produce other products!

Above are frequently asked questions when Au Viet Rack advises customers. If you have any questions or concerns about warehouse racking, you can contact directly via hotline: 0933 733 011 -0939 232 988 to get answers to your questions or fastest ordering advice.

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